The business environment has turned increasingly competitive in the last few years with many reasons driving dynamic change. Therefore, organizations need to establish an efficient management strategy for all aspects of their business. Strategy can simply be defined as tactics adopted to achieve long-term objectives and most efficient use of resources. The top management focuses on the scope of their business to develop a strategy. This strategy is aimed towards achieving the organization's objectives by choosing the right course of action according to the circumstances.

In the field of management, the most important aspect is that of people management. To manage people, the most vital requirement is to have an ability of forming positive relationships with employees. Along with that, managers need to effectively guide and motivate their employees to be more productive. Oftentimes, the management is responsible for lower productivity and efficiency of employees due to the lack of a positive relationship. It is an essential skill to manage people to be productive however, it is not easy for everyone. Managing people requires some skills which are inherent in certain people. For other people, a well-designed professional people management course can be of great value to learn those essential skills. In every organization, the human aspect indirectly plays an important part in influencing the overall productivity and efficiency. Therefore TQM methods of people management should be given due importance.