Privacy Policy

WWW.MKKHANDUJA.COM (“MK Khanduja” or “we”)recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.mkkhanduja.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

For residents (data subjects) of the European Union, when we collect and use personal data (information) about you, we may be subject to the General Data Protection Regulation (‘GDPRM’) of the European Union and responsible as a ‘data controller’ for such personal data.
For residents (consumers) of the United States, when we collect and use personal information about you, we may be subject to the California Consumer Protection Act (‘CCPA’) and responsible as a ‘business’ or ‘service provider’ for such personal data.

information we collect

We are required under respective data protection legislations to notify you of the information contained in this privacy notice. It is important that you read this notice, together with any additional and more specific information we may provide to you on various occasions when we are collecting or processing personal data on certain specific websites, products or applications, events and initiatives so that you are aware of how and why we are using such information.

Contact information - We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address etc.

Information you post - We collect information you post in a public space on our website or on a third-party social media site belonging to MK Khanduja.

Demographic information - We may collect demographic information about you, information provided by you during the use of our website. Further, we might collect this as a part of a campaign, survey and research.

Other information - If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Modes of collecting Information

We collect information directly from you - We collect information directly from you when you register on the website or make a purchase. We also collect information if you post a comment on our website (s) or ask us a question through phone or email.

We collect information from you passively - We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties - For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address. Such third parties include our affiliates, public authorities, public websites and social media, suppliers and vendors. Except where certain information is required by law, your decision to provide any personal data to us is voluntary. Please note that if you do not provide certain information, we may not be able to accomplish some or all of the purposes outlined in this privacy statement, and you may not be able to use certain tools and systems which require the use of such personal data.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to improve our products and services - We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests - We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes - We may use information to protect interest of our company, our customers, or our websites.

We use information for marketing purposes - We might send you information about special promotions or offers relating to our work. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting or for example, if you buy from us we will share our newsletter.

We use information to send you transactional communications - We might send you emails or SMS about your account or a purchase.

We use information as otherwise permitted by law - Under the GDPR, the lawful basis for this processing is our legitimate interest in enabling and improving our website and online services, or consent, where requested and obtained.

Sharing of Information with third-parties

We will share information with third parties who perform services on our behalf - We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with our business partners - Our partners use the information we give them as described in their privacy policies.

We may share information in order to comply with the law or to protect ourselves - We will share information to respond to a court order or subpoena, as the case may be. We may also share it if a government agency or investigatory body requests or when we are investigating potential fraud.

We may share information with any successor to all or part of our business - For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy - In such case, we will inform and share the relevant details with you prior to sharing information to a third party or as the case may be.

Email Opt-Out

You can opt out of receiving our marketing emails - To stop receiving our promotional emails, please email info@mkkhanduja.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases, if any.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We shall not be responsible for any misuse or any violation on you accessing and using third party websites. Without prejudice, you shall be governed and bound by privacy policy of these third party sites.

Rights of EU Data subjects under GDPR

If the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR“) you are entitled to the rights listed below.

Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Your rights in connection with personal data

Under certain circumstances, by law you have the right to:

  • Request access to your personal data (commonly known as a “data subject access request”) This enables you to receive a copy of the personal data we hold about you.
  • Request correction of the personal data that we hold about you – This enables you ask us to have any incomplete or inaccurate information we hold about you to be corrected.
  • Request erasure of your personal data – This enables you to ask us, in certain situations, to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
  • Request the restriction of processing of your personal data – This enables you to ask us, in certain circumstances, to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Data portability – This enables you to ask us, in certain circumstances, to provide you with the personal data you have provided to us in a structured, commonly used and machine-readable format or to transmit the personal data that you have provided to us to another third party.
  • Automated decision-making – The right not to be subject to a decision based solely on automated processing that produces legal effects concerning you or similarly significantly affects you.

Rights of us customers under the CCPA

If the processing of your personal information is subject to the CCPA, you are entitled to the rights listed below.

Changes to your personal data

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Your rights in connection with personal data

Under certain circumstances, by law you have the right to:

  • Request access to your personal data – This enables you to receive a copy of the personal data we hold about you.
  • Request erasure of your personal data – This enables you to ask us, in certain situations, to delete or remove personal data unless our processing is specifically permitted under the CCPA.
  • Right of disclosure for sale of data or use for business purpose – This enables you to ask us, in certain circumstances, to provide you with the categories personal data and third parties we disclose for sale or business purposes. As MK KHANDUJA does not sell your personal data under any circumstances, this right may only is applicable where MK KHANDUJA discloses your personal data for a business purpose.
  • Data portability – This enables you to ask us, in certain circumstances, to provide you with the personal data you have provided to us in a structured, commonly used and machine-readable format or to transmit the personal data that you have provided to us to another third party.
  • Right to opt-out – This enables you to opt-out of the sale of your personal data by a business to other third parties. As MK KHANDUJA does not sell your personal data under any circumstances, this right does not apply to your personal data with MK KHANDUJA.
  • Right to non-discrimination – This specifies that MK KHANDUJA will not discriminate against you in any way or under any circumstance for exercising your rights to your data under the CCPA.
  • Right to withdraw consent – In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us (see contacts below). Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legal basis for doing so.
What we may need from you

If you exercise one of the above rights, we may need to request specific information from you to help us confirm your identity and that you are entitled to make such a request. This is to ensure that personal data is not disclosed to any person who has no right to receive it.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. If you attempt to bring any legal proceedings against MK Khanduja you specifically acknowledge that we are free to choose the jurisdiction of our preference as to where such action against us may be held, without regard to where in the world you are located, or from where in the world you visited this site.

If you have any questions about this Policy or other privacy concerns, you can also email us at info@mkkhanduja.com